John and I talk with Annamarie Buonocore of InFlight USA Magazine and Mark Parry of Global Aircraft Group. We discuss: [...]
"Dig Your Well Before You're Thirsty!" - Harvey Mackay How do some of your competitors get mentioned in the [...]
The most common reasons your b2b aviation customers give you a one-star review on Facebook, Google or Yelp may not [...]
We've been hearing about aviation companies who have ad vastly different experiences with what they called an "Aviation PR [...]
“The customer is always right,” but that assumes you can differentiate between a legitimately unhappy customer, a Drama Queen and [...]