As you’re closing out the books on 2011, here’s a question:
How were your sales numbers for this year?
If you’re like most companies, they’re down quite a bit from three years ago.
There are anecdotes of companies that are doing well – but it’s certainly not as easy as it used to be.
In our practice, we’ve found that companies that succeed have the following in common:
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- Offering a product or service that is truly valuable to their customers.
- They provide excellent customer service.
- They have their costs under control.
- They have a committed sales and marketing culture.
- They are systematic about their approach. (This actually applies to all of the items above.)
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