Of course, if you’ve been reading popular sales management magazines, you know that the correct answer to the question – “Who does the selling in your company” is “Everyone!”
While this is absolutely true and an excellent philosophy, we’ve found in our experience with aviation companies that it just doesn’t work out so well in practice.
Most aviation companies, especially in these days of leaner management, have team members wearing many hats. Pilot, accountant, engineer, office manager, marketing materials coordinator, mail sorter, and, last but not least, salesperson.
Unless there is one person who is responsible, and held accountable, for each step of the sales process, it simply won’t get done.
No sales = no profits this quarter. Or this year!
As a business owner, you know that this is a very real threat to your business.
And to the jobs of the people who work for your company.
Why don’t your team members see it this way? Why might a team member let sales tasks slide to the bottom of his priority list?
- “‘Sell’ is a four-letter word!”
- “Acquiring more customers just makes more work for me!”
- “The other things I do are more important and more fun!”
- Hire for attitude & aptitude
- Provide Sales Training to Everyone
- Provide Incentives (WIIFM?) (What’s In It For Me?)
- Value your “Rainmakers”
- Create Frequent & Objective Accountability
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