A polished AI draft can look like a finished answer. But in aviation, the useful question is whether it fits the customer, the business goal, and what the company can actually deliver.

That was the focus of our recent ABCI workshop. Aviation professionals joined us to discuss where AI can help, what needs human review, and which decisions should remain human-led.

Joey Friedman of Joy Aviation Supply, Jeff Dolan of Short Hills Aviation, aviation journalist Ricky Scarborough, JR Beckles of AeroStock, and consultant Pamela Olson joined the ABCI team for this conversation.

Hear a real-world example of AI-assisted customer screening, see how a client’s AI-generated marketing mockup can become a practical project with ABCI, and take away a four-question review gate and a 30-day test approach.

Summary Timestamps
00:00 Welcome and what participants want to learn
03:40 Keeping the human element in AI-assisted work
11:12 Where to draw the line on AI automation
12:00 The playground “Monster” story: different kinds of intelligence
16:45 Choose a real task to evaluate
17:21 Example: AI-assisted customer screening
21:12 Using AI responsibly: three task categories
23:57 Brainstorming, research, and review examples
27:32 Added controls and human-led decisions
30:18 Applying AI across the Aviation Demand Engine
33:44 AI for sales preparation and referrals
37:09 Marketing Monday, Wins Wednesday, and Follow Friday
39:13 Choosing tools and setting up repeatable tasks
44:03 Turning a client’s AI mockup into real marketing work
46:37 Basecamp as the human review and approval layer
47:59 The four-question AI review gate
50:25 Define a task, its boundaries, and its owner
52:48 Run a bounded 30-day test
54:52 Complete the task decision card
57:26 Protecting confidential and sensitive information
1:00:37 Closing thoughts and next steps