FBO Marketing in 2021

What has changed in FBO Marketing in 2021?

Three big factors, and several small ones!

1) FBOs are seeing more first-time flyers than ever before.
2) There is a need to be a better neighbor in our airport communities
3) We have a talent shortage – it’s hard to get the great people you need to provide the kind of service your customers expect.

John and I discuss these issues, plus “hangar inflation,” SAF fuels, and customer service expectation inflation 😉 ✈️ 💕 And offer some solutions as well, of course!

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